Common Misunderstandings
A major waste of time is caused by misunderstandings between people about roles, goals, and responsibilities. People do not know what they are expected to do, how to do it, and by what time.

Misunderstandings lead to inefficiencies, anger, frustration, and unhappiness. It often requires an enormous amount of time to clear up a misunderstanding and get matters back to normal.

Unclear Priorities
Misunderstandings about priorities often lead to your working at the wrong job, at the wrong time, for the wrong reason, and perhaps aiming at the wrong level of quality. Or the problem may be that you are working for the wrong person.

The single most important cause of positive feelings and high levels of motivation in work is defined as "knowing exactly what is expected." On the other hand, the number-one complaint, or demotivator, of employees is to "not know what is expected."

In order to perform at your best, you need absolute clarity about your job and what you are expected to do.

Poor Delegation
Poor delegation to others, or from others, leads to mistakes and frustration on the part of both the boss and the employee. It is a major time waster. Poor delegation causes even the most sincere talented people to do poor work or the wrong jobs. Therefore, they end up feeling frustrated and unhappy.

Unclear Lines of Authority
Unclear lines of authority and responsibility lead to time wastage. People do not know who is supposed to do what job, when is it be done, and to what standard of quality. People are left to wonder, who is supposed to report to whom? Who's in charge? Who's the boss?

Incomplete Information
Another major time waster in business is poor or incomplete information, which leads to erroneous assumptions and conclusions. It is amazing how often people jump to conclusions or make false assumptions on the basis of wrong information.

The very best managers take the time to ask questions, and they listen carefully to the answers before they make a decision. If there is a key piece of information that suggests a problem or difficulty, they double-check on this piece of information to make sure that it is accurate.

Aimless or Too Frequent Meetings
Too many meetings, or aimless meetings that proceed without an agenda, direction, or closure, are an enormous waste of time at work. These are meetings that start and stop without any particular resolution. No problems are solved, no decisions are made, and no responsibilities are assigned. No deadlines are agreed upon for action.

Lack of Clarity Concerning One's Job
People need to know everything that is happening in the company that affects their particular jobs. The very best companies are open and honest with all employees concerning those matters affecting the health of the company.

Employees need to know what is going on and how their jobs fit into the big picture. When employees are unclear or unsure, an enormous amount of time is lost as the result of conversations, discussions, and gossip, which lead to ineffective work behaviors and poor productivity.

Action Exercise
Be crystal-clear in explaining to others exactly what is to be done, and to what standard of performance, and by what date.

By Brian Tracy

Activate Your Reticular Cortex
Each person has within his or her brain a special organ called the "reticular cortex." This small, finger-like part of the brain functions in a way similar to a telephone switchboard in a large office building. Just as all phone calls are received by the central switchboard and then rerouted to the appropriate recipient, all incoming information to your senses is routed through your reticular cortex to the relevant part of your brain or your awareness.

A Red Sports Car
Imagine that you decided that you wanted a red sports car. You write this down as a goal. You begin to think about and visualize a red sports car. This process sends the message to your reticular cortex that a red sports car is now important to you. A picture of a red sports car immediately goes up onto your mental radar screen. From that moment onward, you will start to notice red sports cars wherever you go. You will see them parked in driveways and in showrooms. Everywhere you go, your world will seem to be full of red sports cars.

The ability to delegate is one of the key result areas of management. Fortunately, it is a skill that can be learned with practice. Delegation is an art as well as a science. Effective delegation requires time, thought, and careful consideration. It is something that you must learn to do if you want to leverage yourself to the maximum.

Step One
The first step in delegation is to become perfectly clear about the results that you desire from the job. The greater clarity you have with regard to the results expected, the easier it is for you to select the right person to do the job.

Step Two
The second step is to select a person based on his or her demonstrated ability or success at doing this job. Never delegate an important job to a person who has never done it before. If the successful completion of the task is important to the success of your business, it is essential that you delegate it to someone who you confidently believe can complete the task satisfactorily.

Your most valuable asset is your mind. It is your ability to think, to question, to analyze and then to decide and take action. Each lesson will give key ideas and exercises that will help you to make better decisions and get better results. Your job is to take action on these decisions once you have made them.

Getting Into The Game
Let’s begin with the basics. Whether you are already operating a business, or you have just decided to start a new business, you must continually evaluate your current situation. Even if you are currently selling a product or service, you must recognize and accept that 80% or more of your products or services will be new or different in five years. As an exercise, imagine that you were starting over today. Is there anything that you are doing that, knowing what you now know, you wouldn’t get into again today? Imagine that you have no limitations of time, money, experience or resources. If you could do or be anything in your business life, what would you choose?

Start With Yourself
Begin with your own talents, your own abilities, your experience, knowledge, interest, background, education and so on. Look carefully at your current work, your current business, your current position, or your current product or service. Look within your own life and work, under your own feet, for your own "acres of diamonds." What qualities do you have that account for your greatest success in life so far? What personal skills and abilities have gotten you to where you are today? How could you apply those same skills and abilities to starting and building a new business?

Eat that frog! Every bit of planning, prioritizing and organizing comes down to this simple concept.

Your ability to select your most important task, to begin it and then to concentrate on it single mindedly until it is complete is the key to high levels of performance and personal productivity.

The Requirement for Every Great Achievement
Every great achievement of mankind has been preceded by a long period of hard, concentrated work until the job was done. Single handling requires that once you begin, you keep working at the task, without diversion or distraction, until the job is 100% complete. You keep urging yourself onward by repeating the words "Back to work!" over and over whenever you are tempted to stop or do something else.

Reduce Your Time By 50%
By concentrating single mindedly on your most important task, you can reduce the time required to complete it by 50% or more.

It has been estimated that the tendency to start and stop a task, to pick it up, put it down and come back to it can increase the time necessary to complete the task by as much as 500%.

Each time you return to the task, you have to familiarize yourself with where you were when you stopped and what you still have to do. You have to overcome inertia and get yourself going again. You have to develop momentum and get into a productive work rhythm.

Boldness is a necessary part of courage but it must be a boldness based on an intelligent assessment of the potential risks and rewards. The wonderful nature of boldness is that, properly directed, it builds the habit of courage in the person who practices it.

Act Boldly in Every Situation
In my experience, any virtue translated into action leads almost invariably to positive results. This applies to integrity, persistence, courtesy, love and courage. I’ve always liked the advice of an old man to his grandson. "Act boldly and unseen forces will come to your aid."

Take a Leap of Faith
Perhaps the most obviously important part of courage is the courage to step out in the face of uncertainty. Every great venture in the history of man has begun with faith and a giant leap into the unknown.

General Douglas MacArthur said, "There is no security in life, only opportunity." The creed of Frederick The Great, one of history’s most successful leaders was, "Audacity, audacity-always audacity."

The first part of your self-concept is your self-ideal. This is the ideal image or picture you have of yourself, as if you were already the very best person you could possibly be.

Your self-ideal is made up of your wishes, hopes, dreams, goals, and fantasies about your perfect future life, combined with the qualities and virtues that you admire most in yourself and in other people.

Your self-ideal is a composite of the very best person you could imagine yourself being, living the very best life you could possibly live.

Develop Positive Role Models
In one study conducted some years ago, the researchers found many men and women who accomplished great things had–when they were young–been avid readers of the biographies and autobiographies of successful people.

It seems you have a natural tendency to identify with the hero or heroine in any story you read, watch, or hear. When you continuously immerse your mind in the stories of men and women who have accomplished wonderful things with their lives, you unconsciously identify with those characters and actually absorb their values, virtues, and qualities into your own personality.

Your Values Shape Your Personality
The values you choose to live by, and the way you define those values, shape and influence your personality and your achievements as much or more than any other single factor.

When you take the time to think through and develop absolute clarity about the key values and qualities you admire the most and wish the most to incorporate into yourself, you begin to shape and direct your whole personality and determine the results you achieve in the future.

This is one of the very best times in all of human history to be alive. There are more opportunities for you to get paid more and promoted faster today than have ever before existed. By practicing these great ideas for the rest of your career, you are surely going to be a financial success.

Decide Exactly What You Want
You can’t hit a target you can’t see. Define your ideal job and never stop striving until you get it.

Create a Successful Image
Take the time to dress, groom, and look like a winner in all of your work activities.

Start Earlier, Work Harder, and Stay Later
Always look for ways to go the extra mile, and to do more than you’re paid for.

Ask for What You Want
Speak out clearly and ask for more responsibility, more opportunities, and more money.

Guard Your Integrity as a Sacred Thing
Be honest, straightforward, and truthful in all your interactions with others.

Thing about the Future
Continually look for ways to improve your company and your work in the weeks and months ahead.

Three Keys to Building Relationships
Top sales professionals see themselves as "Doctors of Selling." They see themselves as professionals, well educated, acting in their "patient’s" best interest, and bound by a high code of ethics.

The medical process is the same everywhere. Whenever you go to any doctor, of any kind, for any condition, he will follow the three part sequence of examination, diagnosis and prescription.

Begin With a Thorough Examination
Just as a medical professional would never think of treating you without following these three steps in order, you as a doctor of selling, would never allow a customer to force you to sell without your going through your three stages as well. This is as applicable to selling magazines door-to-door as it is to selling oil tankers to Exxon.

In the examination phase, you ask excellent questions, carefully prepared, in sequence, which are geared to give you a thorough knowledge of the patient’s condition, or the customer’s situation.